Shared Load Notes Thread — driver, dispatch & broker chat in TMSDASH

Overview

A shared, message-style notes thread on every load. Drivers, dispatchers, brokers, and shippers all post into the same conversation right from their own view — the driver sees it in the driver portal load detail, and dispatch/broker see it on the in-app Load Detail page. Each note is labeled with the author name and role (Driver, Dispatch, Broker, Shipper, Customer), with your own notes right-aligned like a chat thread.

How to get there

Key features

• One shared thread per load — driver, dispatch, broker, and shipper all post into the same conversation
• Message-style bubbles labeled with author name and role (Driver / Dispatch / Broker / Shipper / Customer)
• Your own notes appear right-aligned; other roles on the left
• Surfaces on both the driver portal load detail and the dispatcher/broker Load Detail page
• Timestamps on every note, newest at the bottom, auto-scrolls to the latest entry
• No separate messaging room to set up — it lives on the load itself

Step-by-step

1. 1Open any load — from the Loads board as dispatch/broker, or from Driver Home as the driver.
2. 2Scroll to the Load Notes section (driver portal) or the Load Notes card (dispatcher view).
3. 3Type your update in the "Add a note for this load…" box and click send.
4. 4Your note posts into the shared thread, labeled with your name and role; everyone on the load sees it on their next open.
5. 5Read the full history to follow the conversation between driver, dispatch, broker, and shipper.